Support

PAT Logbook is written and supported by one person, so you are talking to the person who can actually fix it.

Get in touch

Email support@weevolve.app and put PAT Logbook in the subject line. You will normally hear back within two working days.

If something looks wrong, the most useful things to include are:

what the screen said, and what you expected it to say
a screenshot if you can
your iPhone model and iOS version (Settings → General → About)

Your data

Your PAT records live on your phone — there is no account and no PAT Logbook records server, so there is no password to reset and we cannot look up your job records. You can export your clients, sites, appliances and records as CSV, or as a full backup file, at any time from Settings. If you enabled optional product analytics or advertising attribution, the privacy policy explains how to request access to or deletion of the corresponding provider data using the identifier shown in Settings.

Buying the unlock, or restoring it

Your first three certificates are free. When you're ready for more, the one-off unlock is bought and verified by Apple through the App Store — we never see your payment details. If you've reinstalled PAT Logbook or moved to a new phone, use Restore Purchase on the paywall or in Settings to bring your unlock back under the same Apple ID.

Backups

PAT Logbook can automatically back up your data to your own iCloud Drive (Files → iCloud Drive → PAT Logbook), and you can also create and restore a backup file manually from Settings at any time.